Intuit Layoffs: Closing Edmonton office, cutting 1,800 jobs in favour of AI

What’s happening at Intuit?

TurboTax-parent Intuit is closing its Edmonton office and laying off 1,800 employees, or 10% of its workforce, as the company leans into AI-powered tax preparation software and other financial products.

This major restructuring effort was disclosed in a recent United States Securities and Exchange Commission filing.

Key details

• Office Closures: Intuit will shutter its Edmonton, Alberta, and Boise, Idaho offices.
• Employee Impact: Over 250 employees from these locations will be affected, with some being relocated to other offices and others departing from the company.
• Severance Packages: The company is offering U.S. employees a minimum of 16 weeks of pay, plus two additional weeks for every year of service
• Job Consolidation: Around 80 tech roles will be consolidated into Intuit’s offices in Toronto, Atlanta, Bangalore, New York, and Tel Aviv.
• Timeline: The layoffs and office closures are expected to be completed by the end of October this year.

Official statements and context

In an email to employees, CEO Sasan Goodarzi highlighted the necessity of these changes due to the “AI revolution,” emphasizing the need to accelerate investments in critical areas to secure the company’s future success.

• He also noted that Intuit plans to increase its overall headcount in the 2025 fiscal year by hiring approximately 1,800 new employees, focusing on engineering, product, and customer-facing roles such as sales, customer success, and marketing.
• “The changes we are making today enable us to allocate additional investments to our most critical areas to support our customers and drive growth,” said Goodarzi.

Reasons behind the layoffs

• Performance Issues: Intuit says that approximately 1,050 of the layoffs are attributed to employees not meeting the company’s heightened performance expectations.
• Resource Reallocation: Over 300 roles are being eliminated to streamline operations and reallocate resources towards key growth areas.
• Executive Cuts: The company is also reducing its executive team (director level and above) by 10 percent.

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