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Disability Claim Denied: How a Long-term Disability Lawyer Can Help

When you buy insurance, you are buying “peace of mind.” The reality is that while insurance companies sell “peace of mind”, their objective, like most companies, is to make money. They make money by selling this product and they make money by not paying for claims. The result is that many people who thought they had valid coverage find themselves having their long-term disability claims denied or “investigated” for prolonged periods of time. Instead of getting protection, they get conflict, stress and sleepless nights.

A long-term disability lawyer can help when your long-term disability claim is denied, cut off, or comes under “investigation” by the insurance company. If any of those events occur, you need to contact our team immediately.

The Toronto, Ottawa, Calgary and Vancouver-based disability lawyers at Samfiru Tumarkin LLP have years of experience forcing insurance companies large and small to pay our clients what they are owed. In fact, some of our lawyers once worked FOR insurance companies, which means we know how they operate, why they make certain decisions and, more importantly, how to enforce your rights. Our respected disability law team has been involved in both jury and non-jury trials and has resolved complex claims worth millions of dollars in Ontario, British Columbia, Alberta and all provinces across Canada (excluding Quebec).

Continue reading to discover the 5 main reasons why claims are denied, and why you should not appeal an LTD claim denial.

Denied Long-term Disability?
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5 Reasons Used By Insurance Companies to Deny Long-term Disability Claims

  • #1 - Insufficient Medical Documentation

    The Insurance company will state that the medical documents you provided don’t support your claim that you are disabled from working. This is a catch-all tactic. They often don't explain why your documents are insufficient. As long as your doctors or treatment providers support your disability, you should generally qualify for your LTD policy.
  • #2 - You Are Not “Totally Disabled”

    This is a conveniently misleading term that was crafted by insurance companies. The term "totally disabled" doesn't mean you need to be paralyzed, in a coma, or suffering from a brain injury in order to qualify for long-term disability. It actually means that you can’t do substantial aspects of your occupation, or any occupation for which you are suited for by training, education or experience.
  • #3 - You Can Do Similar Work

    Many people are cut off close to or around the 2-year mark of their policy because their insurer takes the position that they can move into another occupation, when that is in fact not the case and against medical advice from your doctor. If the results of the skills assessment performed by the insurance company goes against your doctor's advice, you need to contact us.
  • #4 - We Have Surveillance On You

    This tactic is extremely common. It is frequently used in an attempt to intimidate LTD claimants. It is a bullying tactic and often causes claimants to panic. If the insurance company denies your LTD due to surveillance they conducted, contact us immediately.
  • #5 - Insurance Medical Consultant Doesn’t Think You Are Disabled

    In many cases, the medical consultants employed by the insurance company are "hired guns" or are not even doctors! That, or they lack the correct expertise to comment on your case. They will simply review the file without actually assessing the claimant.
  • Contact Us

    If your insurance provider has cited any of these 5 reasons in their decision to deny or cut off your long-term disability claim, you need to contact us to find out what your next steps are.

Disability claims by province

Learn about your long-term disability rights in every Canadian province (excluding Quebec):


 


WATCH: Disability Lawyer Sivan Tumarkin discusses everything you need to know about fighting a long-term disability claim denial on an episode of the Disability Law Show.

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Long-term Disability Claims: Do Not Appeal a Denial

When your long-term disability claim is denied by your insurance provider, you will likely receive a letter inviting you to appeal the decision.

While the option of an appeal may seem like a good idea, we generally advise against taking the insurance company up on their offer. After all, the appeals process in almost all cases will be handled by the very same insurance company that decided to deny your LTD claim!

Your insurance provider’s interests won’t change at all during the appeals process – they still want to make as much money as possible by denying legitimate disability claims. Due to that fact, you have no reason to believe that an appeal of the initial decision in which your insurance claim was denied will result in the insurance company reversing their decision.

Insurance companies will often use the appeals process (sometimes leading claimants to request multiple appeals) to run out the clock on your ability to file a claim against the insurance company to get the money you are owed.

LEARN MORE: Appealing a long-term disability claim denial

Disability Claims & 2-year Limitation Period

There is a strict 2-year time limit, starting from the moment your claim is denied, for starting a lawsuit against an insurance company. Most people are unaware of this deadline and often miss it. When you miss a limitation period, the insurer does not have to pay your claim and your right to sue them is taken away.

This is why it is extremely important to find out what your long-term disability rights are immediately following a claim denial, or even if you think your claim is about to be denied or cut off. It costs nothing to talk to one of our disability lawyers in Toronto, Calgary, Ottawa or Vancouver about your case.

We Produce Results

Our disability law team is dedicated to securing maximum compensation for our clients. Due to our firm's leading reputation as effective and tenacious advocates, insurance companies are more likely to pay you what you are rightfully owed. Some of our successful cases have been followed closely by various media outlets.

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Julie Austin, teacher in the Simcoe Muskoka Catholic District School Board, sits next to her disability lawyer, James K. Fireman, at her kitchen table while wearing sunglasses as she shares her story with Global News.
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Disability/Personal Injury January 31st, 2017

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More on Long-term Disability Claim Denials

Explore some of our past blogs and media interviews related to long-term disability claim denials across Canada.

Disability/Personal Injury December 5th, 2018

TD Insurance Denials Criticized After Others Come Forward

By Sivan Tumarkin

Sivan Tumarkin, a Disability Lawyer and partner at Samfiru Tumarkin talks with Global News' Sean O'Shea about why insurance companies deny claims.

Read Article
Disability/Personal Injury April 13th, 2017

CBC News – Why Disability Claims for Mental Illness Can Be Difficult to Navigate

By Sivan Tumarkin

Disability Lawyer Sivan Tumarkin, co-founding partner at Samfiru Tumarkin LLP, talks about why disability claims for mental illness are tough to navigate.

Read Article
Disability/Personal Injury March 12th, 2016

Long-term Disability: 5 Common Myths

By Sivan Tumarkin

Here are 5 myths that clients believe to be true when they come to us in regards to their long-term disability claim…

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Areas Served in Canada

Our team of experienced disability lawyers can help individuals in all Canadian provinces (excluding Quebec) when their long-term disability benefits are denied or cut off.

AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland & LabradorNova Scotia • OntarioP.E.I.Saskatchewan

Insurance Companies

Samfiru Tumarkin LLP can help you with your dispute with the insurance company. The list of Canadian long-term disability insurance companies includes:

  • Allstate Insurance
  • AMA Insurance
  • Assumption Life (Assumption Group)
  • Beneva (formerly La Capitale and SSQ Insurance)
  • Blue Cross
  • Canada Life
  • CIGNA Life
  • The Co-operators
  • CUMIS Life
  • Desjardins Insurance
  • Edge Benefits (BeniPlus)
  • Empire Life
  • Equitable Life
  • Fenchurch General
  • First Canadian
  • Humania Insurance
  • Industrial Alliance
  • ivari
  • Knights of Columbus
  • Manulife
  • National Bank Insurance
  • OTIP (Ontario Teachers Insurance Plan)
  • RBC Insurance
  • SISIP Financial
  • Sun Life
  • Wawanesa Life

See What Our Clients Are Saying

I contacted Sivan Tumarkin because my insurance company denied benefits to my paraplegic son. Prior to contacting Sivan, I had reached out to several other law firms. I was thrilled when he took on our case. The entire team went above and beyond to fight the insurance company. I recommend the firm to anyone in need of a disability lawyer to resolve an insurance issue.
Coleen Murphy Mother of Mitch Murphy
  • 5 / 5
Review from
James Fireman was incredible to work with! He was so passionate about my case and worked diligently, making all the right moves. He got my insurance company to overturn their decision to deny my LTD claim. Thank you for your efforts.
Julie Austin Teacher
  • 5 / 5
Review from
From the first day we met Sivan we knew we were at the right place. He treated us with dignity and respect. He listened to us and addressed any questions or concerns we had. Thanks again Samfiru Tumarkin LLP. I would not hesitate to recommend this firm to anyone.
Nick D.
  • 5 / 5
Review from
My case was complex and Albert Klein did everything to help me get through a disability claim. I was not in a position to pay an LTD lawyer and a contingency agreement was arranged. Albert listened to all my woes, and I cannot say enough of the professionalism.
Bonnie M.
  • 5 / 5
Review from
When my LTD was cut off I thought I had lost everything in my life. Then I met with James Fireman. He always answered my questions and made sure I fully understood all details. When he told me the amount he had settled my case for, I was speechless. My family and I thank you with all our hearts.
Derek P.
  • 5 / 5
Review from

Find Out If You Have a Case

If your long-term disability claim has been incorrectly denied or cut off, we can enforce your disability rights and get what you're owed.

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