Severance packages for window cleaners

Window cleaners are integral to the $9 billion Canadian maintenance and cleaning industry, providing essential services to businesses, residences, and various organizations. These professionals ensure the cleanliness and clarity of windows, contributing to the overall appearance and maintenance of buildings.

Window cleaners are responsible for cleaning windows using various tools and solutions, maintaining safety standards, inspecting windows for damage, interacting with clients, operating specialized equipment, coordinating schedules, and managing cleaning supplies.

The demand for window cleaners in Canada varies by province and specialization. Generally, window cleaning in Toronto and high-rise building services, like those provided by Vertiglass Window Cleaners in Toronto, see higher demand and salaries due to the unique challenges of urban environments and specialized skills.

Salary

According to Talent.com, the average salary for window cleaners in Canada is approximately $20 per hour. The average additional compensation for a window cleaner may include tips and bonuses, which can vary widely depending on the type of clients served and the complexity of the cleaning.

Fired or lost your job in the window cleaning industry?

Non-unionized employees who have been fired or lost their job in the window cleaning industry have workplace rights, including the right to a full severance package.

Regardless of a company’s understanding of employment law, they are legally required to provide proper compensation following a termination.

LEARN MORE
• Employee rights when a company downsizes
• Layoffs in Canada
• Severance packages for different companies

Severance pay in the window cleaning industry

In Canada, non-unionized employees working in the window cleaning industry may get up to 24 months of severance pay when they are fired or laid off from their job. This applies to individuals working in any capacity—full-time, part-time, or hourly—in Ontario, Alberta, and British Columbia. Contractors may also be entitled to severance pay due to employee misclassification.

Severance is the compensation provided to non-unionized workers in Canada by their employer when they are terminated without cause.

Even if an employee is fired for cause, they may still be eligible for full severance pay. This is due to the high standards required to legally justify for-cause dismissal.

LEARN MORE
• Severance for provincially regulated employees
• Severance packages in mass layoffs
• How severance pay works by company
• Severance for federally regulated employees

The right to severance pay is consistent regardless of economic conditions, company downsizing, business closures, or significant public health events, such as the COVID-19 pandemic.

WATCH: Employment lawyer Lior Samfiru explains everything you need to know about severance pay on an episode of the Employment Law Show.

The employment lawyers at Samfiru Tumarkin LLP have represented tens of thousands of employees over the years in severance package negotiations.

We have successfully secured much larger amounts for individuals employed across a variety of positions, from entry level jobs to executives.

How to properly calculate severance pay

Employers often incorrectly calculate severance pay. There is a belief that severance pay is one week’s pay, two weeks’ pay, or a week for every year of service an employee has with the company.

For non-unionized employees, the main factors of termination or severance pay include age, length of service, position, bonuses, benefits, and the ability to find new work.

ADDITIONAL RESOURCES
• Severance Pay in Ontario
• Alberta severance packages
• Understanding severance in B.C.

To figure out how much compensation you may be entitled to, use our firm’s Pocket Employment Lawyer.

Don’t sign on the dotted line!

Do not accept any severance offer, termination papers or exit agreement that your employer may provide you with. Once you sign back these documents, you eliminate your ability to negotiate a fair and proper severance package.

Wrongfully dismissed from the window cleaning sector?

If you have lost your job, there is a chance that you have been wrongfully dismissed. A wrongful dismissal in Canada happens when you are fired or permanently laid off by your employer, but aren’t given a proper severance package.

What you should receive is based on many factors. An employment lawyer at Samfiru Tumarkin LLP can analyze your situation and explain how much compensation you may be owed.

Fired “for cause” from the window cleaning industry?

In Canada, termination or dismissal for cause is reserved for the worst kinds of workplace offences, such as theft, misconduct, and assault.

If you are a non-unionized employee fired for cause in the window cleaning industry, your employer doesn’t have to provide you with a severance package and you can’t access Employment Insurance (EI) benefits.

However, to justify this type of dismissal, the employer would have to prove that:

• Your actions constituted serious misconduct
• Progressive disciplinary measures were applied
• A less severe punishment would be inappropriate

If you are fired for cause for any reason, contact an experienced employment lawyer at Samfiru Tumarkin LLP immediately.

We can review your situation, enforce your rights, and help you secure the compensation you deserve.

Fired after a performance review?

If you are a non-unionized employee in the window cleaning sector who has been fired following a performance review or after being put on a Performance Improvement Plan (PIP), you may still be entitled to severance pay.

Companies use PIPs to justify letting you go, sometimes without full severance, if you don’t complete it successfully.

However, employers in Canada don’t automatically have the right to fire you, especially for cause, if you fail to meet the requirements outlined in the PIP.

Businesses often set unrealistic goals that are extremely difficult to achieve, or don’t give you the proper support to improve your work.

If you were fired following a “bad” performance review, or for failing a PIP, our firm can help you determine how much compensation you may be owed.

Changes to your job

Non-unionized employees in the window cleaning sector do not have to accept a significant change to their job. Large modifications such as a demotion, cut in pay, reduction in hours, or negative changes to commission are illegal.

When the terms of your employment are significantly changed, the law allows you to resign from your job and seek full severance pay through a constructive dismissal claim. However, before you quit, talk to our team first to learn more about the process and if it applies to you.

LEARN MORE
• Can your employer make changes to your job in Ontario?
• Changes to your employment in B.C.
• What happens when your job is changed in Alberta

Temporary layoffs

Temporary layoffs occur when an employer significantly reduces or completely stops an employee’s employment. There is usually a mutual understanding from both sides that the employee will be called back to work, to the same position, after a reasonable period of time.

It is important for window cleaning employees to understand that temporary layoffs are considered illegal, unless you agree to the layoff or it is addressed in your employment contract.

You have the option to wait to be called back, or can treat this as a termination through a constructive dismissal and pursue severance.

Harassment

If you work in the window cleaning sector, you do not have to tolerate harassment in the workplace or discrimination from coworkers or managers. Employers must investigate and respond appropriately to allegations of harassment and abuse.

If your company is creating, or allows for the creation of, a hostile or toxic work environment, this could be grounds for a constructive dismissal.

Contact an employment lawyer at Samfiru Tumarkin to explore your rights.

Independent contractor? Think again

If you were hired in the window cleaning sector as an independent contractor, there is a significant chance that you have been misclassified and are actually an employee.

Many employers aren’t aware of the nuances between the two roles. Some deliberately misclassify employees as contractors to avoid acknowledging certain employment rights, like minimum wage, vacation, overtime pay, and severance pay when an individual is fired.

Window cleaning companies can’t avoid their legal obligations by having staff sign an employment contract, which indicates that they are a contractor rather than an employee.

Our legal system provides guidelines for determining whether someone is a contractor or employee.

Use Samfiru Tumarkin LLP’s Pocket Employment Lawyer right now to find out which role applies to you.

Fixed-term contracts

• If your employment is terminated before the end of your fixed-term contract, you are entitled to the remaining pay, or balance, as outlined in the agreement.
• If you work two or more consecutive fixed-term contracts with the same employer, you are likely considered an employee and are entitled to full severance pay if your job is lost, or your contract is terminated or not renewed.

Fired for medical reasons?

If your medical condition was in any way a factor in your employer’s decision to fire you while you are on leave, you may be able to file a human rights claim. Your employer can’t let you go due to medical issues or a disability. Such an action is illegal and a violation of your human rights, and you are owed a severance package and potentially additional compensation.

It is legally permissible for an employer to fire someone without cause for reasons unrelated to their medical leave or disability, as long as the company provides proper severance pay.

Your employer may also legally fire you while on medical leave if:

• You are dismissed for reasons which sufficiently establish just cause
• Your employment contract has been frustrated

Long-term disability denied? Don’t appeal

If you work in the window cleaning sector and your long-term disability claim has been denied by your insurance provider, you will likely receive a letter inviting you to appeal the decision.

While it might seem like a good idea to do so, in almost all cases, the appeals process will be handled by the same insurer that denied your claim.

Insurance companies make money by not paying claims. They often use the appeals process (sometimes leading claimants to request multiple appeals) to run out the clock on your ability to file a claim against them to get the money you are owed.

If your long-term disability claim is denied, cut off, or comes under “investigation”, contact Samfiru Tumarkin LLP immediately.

LEARN MORE
• Appealing a long-term disability claim denial
• Short-term disability claim denials

Our team also represents individuals in all Canadian provinces (excluding Quebec) who have been denied a life insurance, critical illness, or mortgage insurance claim.

Employment lawyers for window cleaning employees

Our employment lawyers have helped tens of thousands of individuals across Ontario, Alberta, and B.C. enforce their rights. With employment lawyers in Toronto, Ottawa, Calgary, and Vancouver, we stand ready to help you solve your workplace issues.

If you are a non-unionized employee in the window cleaning industry who needs help with an employment issue, contact us or call 1-855-821-5900 to get the advice you need, and the compensation you deserve.

Disclaimer: The materials above are provided as general information about the rights of non-unionized employees in Canada. It is not specific to any one company and should not be read as suggesting any improper conduct on the part of any specific employer, or a relationship between Samfiru Tumarkin LLP and a specific employer.