Concentrix Canada Layoffs and Severance Pay
Concentrix Canada is the Canadian arm of Concentrix, which is an American multinational business services company that provides clients with a suite of customer experience (CX) and business performance solutions.
Founded in 1983, the customer management company is a wholly-owned subsidiary of SYNNEX Corporation.
Headquartered in Fremont, California, Concentrix employs more than 3,800 people in Canada, according to LinkedIn.
The company has offices in several Canadian cities, including Chilliwack, Hamilton, Mississauga, Oshawa, Montreal, Moncton, and Halifax.
The Concentrix claims on its website that it has more than 100 Fortune Global 500 clients.
Recent layoffs at Concentrix
- January 2023: Several employees at Concentrix Canada have contacted Samfiru Tumarkin LLP — claiming that they have been laid off. Our employment lawyers are following up with affected staff to better understand the situation.
- April 2019: Concentrix is cutting 240 jobs in Belleville, Ontario after losing an important client contract. However, a company spokesperson told Global News that several workers, who were told their jobs have become redundant, will not find themselves unemployed.
- February 2019: Concentrix is reportedly laying off 117 workers at its call centre in Watertown, New York.
- May 2018: Concentrix is reportedly cutting approximately 77 jobs at its call centre in Milwaukee, Wisconsin.
- October 2017: Concentrix is eliminating approximately 192 jobs at its Monroe Avenue facility in New York.
- October 2016: Concentrix is planning to cut more than 500 workers in Austin, Texas.
- February 2016: Concentrix is closing its office in Bremerton, Washington, which will result in the elimination of more than 500 U.S. jobs.
Severance for Concentrix Canada employees
In Canada, employees at Concentrix can get up to 24 months of severance pay when they are fired or laid off from their job. This includes individuals working full-time, part-time, and hourly in Ontario or B.C.
Severance is the compensation non-unionized workers in Canada receive from their employer when they are fired without cause.
If you are fired for cause, you are likely still entitled to full severance.
LEARN MORE
• Severance for provincially regulated employees
• Severance packages in mass layoffs
• Severance for technology industry employees
Regardless of a company’s grasp on employment law, they are legally required to provide proper compensation following a termination.
WATCH: Employment lawyer Lior Samfiru explains everything you need to know about severance pay on an episode of the Employment Law Show.
All non-unionized Canadian employees at Concentrix are entitled to severance pay during the COVID-19 pandemic if they are terminated or let go from their job.
A company doesn’t have the option of “suspending” their legal obligations due to the coronavirus outbreak.
ADDITIONAL RESOURCES
• Severance Pay in Ontario
• Understanding severance in B.C.
The employment lawyers at Samfiru Tumarkin LLP have represented numerous employees over the years in severance package negotiations.
We have successfully secured much larger amounts for individuals employed across a variety of positions, from entry level jobs to executives.
How to properly calculate severance pay
Employers often incorrectly calculate severance pay. There is a belief that severance pay is one week’s pay, two weeks’ pay, or a week for every year of service an employee has with the company.
For non-unionized employees, the main factors of termination or severance pay include age, length of service, position, bonuses, benefits, and the ability to find new work.
If you work at Concentrix, you are likely a provincially regulated employee. That means your severance package must consider:
- Your minimum severance pay as a provincially regulated employee, which is determined by each individual province.
- Your full severance pay according to our legal system (common law) which can be as much as 24 months’ pay.
To figure out how much compensation you may be entitled to, use our firm’s Pocket Employment Lawyer.
ADDITIONAL RESOURCES
• Severance Pay in Ontario
• Alberta severance packages
• Understanding severance in B.C.
• Layoffs in Canada
Don’t sign on the dotted line!
Do not accept any severance offer, termination papers, or exit agreement that Concentrix may provide you with.
Once you sign back these documents, you eliminate your ability to negotiate a fair and proper severance package.
Generally speaking, if an employee does not receive the proper amount of severance pay when they lose their job, they may be considered to have been wrongfully dismissed. An employment lawyer at Samfiru Tumarkin LLP can analyze your situation and explain how much compensation you may be owed.
Talk to an employment lawyer
The experienced employment law team at Samfiru Tumarkin LLP has helped tens of thousands of non-unionized individuals across the country. In addition to severance package negotiations, our team has experience securing solutions for the following employment matters:
Our lawyers in Ontario, Alberta, and B.C. stand ready to help you solve your workplace issues.
If you are a non-unionized employee who needs help with an employment issue, contact us or call 1-855-821-5900 to get the advice you need, and the compensation you deserve.
Disclaimer: The materials above are provided as general information about the rights of employees in Canada. It is not specific to any one company and should not be read as suggesting any improper conduct on the part of any specific employer.