Employment Law

QHR Technologies cuts nearly 10% of workforce after significant expansion

A doctor in a white lab coat stands with his arms crossed, with a stethoscope clutched in his right hand. Employees in the healthcare industry are entitled to severance pay.

What’s happening at QHR Technologies?

Kelowna-based QHR Technologies, one of Canada’s largest providers of electronic medical record (EMR) systems, has laid off under 10% of its national workforce. The company employs 480 staff across the country, meaning the layoffs impact fewer than 48 employees. Specific details regarding the roles or locations affected have not been disclosed, according to reports.

Official statements and context

Layoffs following growth: QHR Technologies, acquired by Loblaw’s subsidiary Shoppers Drug Mart in 2016 for $170 million, has seen significant growth over the last several years.

  • President Mike Checkley highlighted a 70% expansion in the past five years, but acknowledged that “growth is not linear,” describing the layoffs as part of a restructuring process.
  • “Although this impacted a relatively small number compared to QHR’s 480-person team nationally, we do not take these decisions lightly,” Checkley said.

Impact on services: The company emphasized that the decision would not affect customer care and reaffirmed its commitment to improving software capabilities for the over 20,000 physicians who rely on its platform.

  • Checkley added, “It is our responsibility to keep the doctors connected to their patient records so they can make the best decisions possible for their patients.”

Next steps for QHR Technologies employees

If you’ve been affected by the layoffs at QHR Technologies, understanding your legal rights is crucial.

Non-unionized employees in Canada’s technology sector are entitled to severance pay based on a variety of factors, including their role, tenure, age, and ability to find similar work.

Here’s what you need to know:

  • Compensation: Severance packages, which can be as much as 24 months’ pay, may include salary, bonuses, commissions, and other forms of compensation. Use our firm’s free Severance Pay Calculator to better understand your entitlements.
  • Deadlines: You generally have up to two years from the date of your termination to review and negotiate severance offers.
  • Action steps: Consult an employment lawyer at Samfiru Tumarkin LLP to ensure your severance package is fair and aligns with Canadian employment laws.

💡You Have Rights! For a broader understanding of your severance rights, visit QHR Technologies Layoffs: Your Rights and Severance Pay Explained.


Many companies cutting jobs

QHR Technologies isn’t the only major employer trimming its headcount as 2024 draws to a close.

Other big names, including Cargill, Vale, Windsor University, Rogers, General Motors, AMD, Visa, Meta, Nokia, and Deloitte, have also pulled out the axe.

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Lost your job? Contact us

If you’re affected by the latest round of layoffs at QHR Technologies, the experienced team at Samfiru Tumarkin LLP can help.

Our lawyers in Ontario, Alberta, and British Columbia – including our employment lawyers for Kelowna – have helped tens of thousands of non-unionized individuals resolve their workplace issues.

Call us today at 1-855-821-5900 or request a consultation online.

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Disclaimer: The materials above are provided as general information about the rights of non-unionized employees in Canada. It is NOT specific to any one company and should NOT be read as suggesting any improper conduct on the part of any specific employer, or a relationship between Samfiru Tumarkin LLP and a specific employer.

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