Understanding Mental Illness and Disability Benefits in Canada

Mental illness affects millions of Canadians every year. Conditions like depression, anxiety, bipolar disorder, PTSD, and other psychiatric disorders can make it impossible to maintain regular employment — leaving individuals and families under immense financial and emotional stress.

Fortunately, several disability benefit programs exist in Canada to provide financial relief and support. These include private and workplace insurance plans, as well as federal and provincial government programs.

But too often, mental health–related disability claims are unfairly denied, even when legitimate. That’s where our team at Samfiru Tumarkin LLP can step in to help you secure the benefits you’re legally entitled to.


What Counts as a Mental Illness Disability?

A “mental illness” can include any diagnosed condition that impairs your ability to function or work on a regular basis. Common examples include:

  • Depression (major depressive disorder, dysthymia)
  • Anxiety disorders (GAD, panic disorder, social anxiety)
  • Bipolar disorder
  • Post-traumatic stress disorder (PTSD)
  • Obsessive-compulsive disorder (OCD
  • Schizophrenia and schizoaffective disorders
  • Personality disorders
  • Adjustment disorders and burnout

You don’t need to be hospitalized or “totally disabled” to qualify for disability benefits — the key is proving that your symptoms prevent you from performing the essential duties of your job or any comparable work.

📌 You don’t need to be hospitalized or “totally disabled” to qualify for disability benefits — the key is proving that your symptoms prevent you from performing the essential duties of your job or any comparable work.


How Mental Illness Affects Your Ability to Work

Mental illness can significantly reduce your capacity to stay employed by:

  • Lowering focus, concentration, and decision-making ability
  • Causing chronic fatigue, sleep disruption, or lack of motivation
  • Triggering panic attacks or mood instability
  • Making it difficult to interact with coworkers or clients
  • Increasing absenteeism and medical leave
  • Creating overwhelming stress that worsens symptoms

These real, measurable effects often make it impossible to sustain full-time employment — yet insurers frequently overlook them.


Types of Mental Illness Disability Benefits in Canada

It’s important to understand the types of benefits available before or after a claim denial.

1. Short-Term Disability (STD)

Short-term disability benefits replace part of your income for a limited period (usually up to 17–26 weeks) if you’re unable to work because of depression, anxiety, PTSD, or another mental illness.

Many people are initially approved but later cut off early, with insurers claiming their condition has improved.

If that happens, our short-term disability lawyers can help you appeal the denial or secure ongoing payments.

2. Long-Term Disability (LTD)

Long-term disability benefits begin after STD or an elimination period and can provide monthly income for years.

To qualify, you must prove that your mental illness makes it impossible to do your job — and eventually, any job.

Unfortunately, LTD claims involving mental illness are among the most commonly denied in Canada.

If your insurer has denied or stopped your payments, our long-term disability lawyers can challenge the decision and recover what you’re owed.

3. Canada Pension Plan Disability (CPP-D)

CPP Disability provides federal income support if your condition is both severe and prolonged, meaning it prevents you from working in any occupation and is expected to last indefinitely.

Many mental illness claims are denied by Service Canada due to vague doctor notes or lack of “objective” proof.

If you’ve been denied, our CPP Disability lawyers can file a strong appeal backed by medical and legal evidence.

4. Disability Tax Credit (DTC)

The Disability Tax Credit reduces the amount of income tax you owe and can open access to other programs, such as the new Canada Disability Benefit.

Mental illness can qualify if it causes marked or cumulative restrictions in mental functions like memory, concentration, or judgment.

If the Canada Revenue Agency (CRA) has rejected your application despite strong medical evidence, our Disability Tax Credit team can help appeal the decision.

5. Provincial Disability Support Programs

Each province also offers its own program — such as ODSP in Ontario, AISH in Alberta, and PWD in British Columbia — to help residents with long-term disabilities.

These programs provide monthly income, drug coverage, and housing or employment supports.


Why Mental Illness Disability Claims Are Often Denied

Insurers frequently deny claims related to mental illness because:

  • There’s no “objective” medical test (like an X-ray or MRI)
  • You don’t meet the insurance company’s definition of “total disability
  • They assume your condition will improve with medication or therapy
  • Doctor’s reports may lack sufficient detail
  • Surveillance or social media activity is misinterpreted
  • They believe you can perform another “less stressful” job

A denial can be devastating — but it’s not the end. Most denied mental health claims can be appealed or legally challenged successfully.

Pocket Disability Lawyer

Problems with your disability claim? Use out interactive tool to discover your rights and options!

Try It Now

What to Do If Your Claim Is Denied

If your mental illness disability claim was denied, follow these steps:

  1. Stay calm and don’t appeal right away. Appeals can increase your anxiety and exhaust your rights — get legal advice first.
  2. Collect all documentation. Save your denial letter, medical reports, and any insurer communications.
  3. Request detailed reasons for denial. This helps determine whether the insurer or agency made a legal or factual error.
  4. Speak to a disability lawyer immediately. The clock is ticking — appeals and legal claims have strict deadlines.

How Samfiru Tumarkin LLP Can Help

We’re Canada’s leading disability law firm, representing clients across the country (except Quebec). Our lawyers have helped over 50,000 Canadians recover millions in wrongfully denied disability benefits.

We handle:

  • LTD denials – including depression, anxiety, PTSD, and other psychiatric claims
  • STD denials – when insurers end payments too soon
  • CPP-D denials – when Service Canada says your mental illness isn’t “severe and prolonged”
  • DTC denials – when the CRA refuses to recognize your mental impairment

You pay no upfront fees — we only get paid when we win your case.


What You Can Expect

When you contact us, we will:

  1. Review your denial letter and insurance policy or government decision
  2. Explain your legal rights and next steps clearly
  3. Build medical and vocational evidence to strengthen your claim
  4. Handle all communication with the insurer or government
  5. Fight for the full compensation and reinstatement of your benefits

We take care of the process — so you can focus on your health.


Real Legal Victories

Some of our clients’ wins have been covered by various Canadian media outlets:

🛡️ Denied doesn’t mean defeated. Our disability lawyers know how to hold insurers accountable.


Key Takeaways

  • Mental illness is a recognized disability in Canada under insurance law and the CPP-D system.
  • You may qualify for STD, LTD, CPP-D, or DTC benefits — even if initially denied.
  • Denials are common, especially for mental health claims, but they can be successfully overturned.
  • Legal help makes a difference — many clients receive full settlements or reinstated benefits after contacting our firm.

Speak to a Lawyer About Your Mental Illness Disability Claim

If your mental illness disability benefits were denied, reduced, or cut off, don’t give up.

At Samfiru Tumarkin LLP, our disability lawyers will review your claim for free, explain your legal options, and fight for your rights — with no upfront costs.

📞 Call 1-855-821-5900, email help@disabilityrights.ca, or request a free consultation today.

⛔ Unfortunately, we do not assist with provincial disability (ODSP, AISH, PWD) or workplace injury claims (WSIB).

Denied Mental Illness Disability Benefits? We Can Help.

Our experienced disability lawyers can review your case and help you get the support you’re entitled to — with no upfront cost.

Free Consultation

Advice You Need. Compensation You Deserve.

Consult with Samfiru Tumarkin LLP. We are one of Canada's most experienced and trusted employment, labour and disability law firms. Take advantage of our years of experience and success in the courtroom and at the negotiating table.

Get help now