TTC employee quits, files $200K claim over workplace harassment

Former TTC employees tell CTV that bullying was commonplace

Several lawsuits have been filed against the Toronto Transit Commission on behalf of employees who feel that they were discriminated against, harassed, bullied, and ultimately not supported by their superiors.

Melanie Manos, a former TTC closures and diversions coordinator, spoke to CTV News regarding her ongoing claim against her former employer and why she felt she had no other choice but to leave her job.

After returning from medical leave, Manos states she was subjected to a toxic work environment and her disability was not accommodated by her employer. Voicing her complaints lead to a traumatic meeting with a manager in which she was verbally attacked.

Manos, who is represented by employment lawyer Jennifer Corbett at Samfiru Tumarkin LLP had been employed for over two decades and is seeking $200,000 in damages.

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“It is extremely concerning that many employees, such as Ms. Manos, who have dedicated many years of their career to the company, worked up the courage to address the mistreatment they experienced to the TTC’s own internal investigation department, only to effectively be told that nothing could be done,” says Corbett.

Corbett goes on to explain that the TTC seemingly did not take any of the complaints brought forth seriously. “The TTC’s investigation department substantiated most of her complaints about harassment and discrimination in the workplace, yet told her that TTC’s Respect and Dignity Policy had not been violated, and continued to maintain the status quo.”

Workplace harassment and employee rights

According to Corbett, employers in all workplaces have a legal obligation to ensure that employees are able to work in a safe working environment.

“This goes further than simply having a policy in place stating that respect and dignity are required in the workplace,” Corbett states. “The employer must take seriously complaints brought forth by employees and if those complaints are substantiated, take significant steps to address it. Most employees, like Ms. Manos, would be made to feel completely powerless and unsupported, leaving them with no option but to make the difficult decision to leave their employment and be left with no income.”

Quitting with severance

Ultimately, employees who feel unsafe in the workplace and face ongoing bullying and harassment have legal options available to them.

If your employer fails to provide a safe work environment, you can argue that a core aspect of your job has been changed. Your employment has effectively been terminated, allowing you to resign from your job with full severance pay through a constructive dismissal claim.

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“It is imperative that you speak with an employment lawyer at our firm if you are experiencing harassment or discrimination in the workplace so we can navigate the best course of action for you,” Corbett reiterates.

Harassed at work?

Before you quit due to workplace harassment, contact an experienced employment lawyer at Samfiru Tumarkin LLP to find out what your rights, and how to proceed.