TD Travel Insurance claim denials lead to a class-action lawsuit

TD Insurance is facing a class-action lawsuit after denying claims to Canadians citing a travel credit or possible voucher instead. Many Canadians are facing the same issue with travel insurers, often not knowing their insurance policies do not mention possible credits or vouchers.

Toronto insurance lawyer Sivan Tumarkin at Samfiru Tumarkin LLP joins Kelly Cutrara on 640 Global News Radio to discuss the lawsuit and more.

What They Discussed

• What is the basis of the class-action lawsuit? The basis is that many Canadians have had to cancel trips due to COVID-19 and put in a travel insurance claim. Unfortunately, they’ve been denied and offered a credit or a voucher that disentitles them to reimbursement.
• If you accept a voucher or credit does this nullify you from further reimbursement? Each individual policy matters but it should not nullify individuals from further refunds.
• Who is the lead plaintiff and what is their claim? Kevin Lyons and his family canceled their cruise in March and was denied a claim by TD Insurance for over $6000 instead of offering a travel credit.
• If you have already accepted a travel voucher should you still reach out to Samfiru Tumarkin to help claim further reimbursement? If you’ve been denied on a similar basis, you should take a closer look at your travel insurance policy.
• Do you have to be with TD Travel Insurance to get involved with this class-action lawsuit? This class action is for those insured under TD insurance however if you have other travel insurance claims with other companies you can still reach out.
• If this class-action results in a win, will it set a precedent for other insurance companies to step up and offer reimbursements? Yes, as these travel class-action suits are not just specific to Canada and are taking place in other countries.
• Will this class-action spur insurance companies to change their policies to include more specific details? This could potentially lead to a change in written policies however ultimately insurance companies should be reimbursing what is owed.

Canadians who have been denied their travel insurance claims by their insurance policy provider due to the availability of a credit or voucher should contact Samfiru Tumarkin LLP to pursue full compensation.