COVID

TD Class Action Lawsuit: Denying travel insurance claims

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Canadian law firm Samfiru Tumarkin LLP has launched a class-action lawsuit against TD Bank on behalf of customers claiming the bank has refused to reimburse clients for canceled trips due to COVID-19.

Sivan Tumarkin, Toronto insurance lawyer at Samfiru Tumarkin LLP and counsel for the class-action discussed the details of the class-action with the Toronto Star.

Kevin Lyons is the first plaintiff in the class-action lawsuit; after issueing a claim for over $6,000 Lyons recieved a refund for only a part of his Airbnb reservation. Instead of reimbursing clients, TD Insurance is offering future credit or vouchers and denying claims.

“I’ve spoken with quite a few individuals who had submitted claims, and they are getting denied. They’re not being told by the insurance companies that you don’t have coverage,” Tumarkin said. “What they’re told is because you are being offered a credit or a voucher by the airline, by the cruise line … that somehow disentitles you to reimbursement under the insurance policy.” Tumarkin states that the insurance policy did not include such a clause.

To read Sivan Tumarkin’s full response with the Toronto Star, click here.


Canadians who have been denied their travel insurance claims by their insurance policy provider due to the availability of a credit or voucher should contact Samfiru Tumarkin LLP to pursue full compensation.

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