Amdocs To Fire Hundreds of Employees With Launch of GenAI Division

What’s Happening at Amdocs?

Amdocs has launched a new GenAI & Data division, marking a major strategic shift toward artificial intelligence — and is simultaneously preparing for another round of global layoffs affecting hundreds of employees

• The newly formed unit will centralize AI efforts across the company, bringing together product, engineering, strategy, and go-to-market functions.
• The move comes as part of a two-year internal transformation aimed at embedding generative AI into every layer of Amdocs’ operations.
• Calcalist reports that hundreds of employees in Israel and globally are expected to be impacted by upcoming job cuts.

“We established the new division with the strategic intention of making artificial intelligence an integral part of Amdocs’ DNA,” said Ilan Sade, who will lead the division as SVP and Division President.

Official Statements

In a company announcement, Amdocs confirmed it is realigning its workforce as part of the GenAI rollout.

• “This transformation process… requires adjustments to our organizational structure and workforce,” Amdocs said.
• The company emphasized the need to boost business efficiency to support its ambitions in the global IT and telecom space.

Why It Matters

This pivot reflects broader industry trends, where companies are restructuring traditional teams to capitalize on AI-driven growth opportunities. For Amdocs, it’s both a technological milestone and a moment of workforce disruption.

Amdocs has not specified an exact timeline or the final number of layoffs, but sources suggest the scope could match or exceed previous rounds.

Amdocs has a large footprint in Canada, with around 4,000 employees working out of offices in Mississauga, Toronto, and Ottawa.

SEE ALSO:

• Atlassian Axes 150 Jobs Amid AI Shift as CEO Defends $75M Jet Purchase
• Scale AI Slashing 14% of Staff in 2025
• Amazon Expects AI to Shrink Corporate Workforce

Your Severance Rights as a Amdocs Employee in Canada

If you’re let go at Amdocs — without cause, for cause, or as part of a broader restructuring — you may be owed up to 24 months’ pay as severance. This amount includes:

• Salary
• Bonuses or commissions
• RSUs, ESPPs, and stock awards
• Pension and benefits contributions
• Vacation pay and allowances

What to Do If Amdocs Cuts Affect You

Whether you’ve already been let go or suspect it’s coming soon, here’s what to do right now:

1. Do not sign anything without legal advice — severance packages in Canada are often inadequate.
2. Collect documents, including your employment contract, offer letters, termination notices, text messages, and internal emails.
3. Use our FREE Severance Pay Calculator to estimate what you’re actually owed.
4. Talk to Samfiru Tumarkin LLP employment lawyer who understands the tech sector.

Protect Your Career — Before It’s Too Late

At Samfiru Tumarkin LLP, we’ve helped over 50,000 Canadians — including Amdocs employees and staff at other major global companies operating in Canada — recover tens of millions of dollars since 2007.

Our nationally recognized employment lawyers across Canada successfully challenge unfair terminations and negotiate stronger severance packages — often over a short period of time.

📞 Call us today at 1-855-821-5900 or request a consultation online.

Disclaimer: The materials above are provided as general information about the rights of non-unionized employees in Canada. It is not specific to any one company and SHOULD NOT be read as suggesting any improper conduct on the part of any specific employer, or a relationship between Samfiru Tumarkin LLP and a specific employer.