Employment Law

Intuit Layoffs: Closing Edmonton office, cutting 1,800 jobs in favour of AI

A laptop displays multiple lines of code in a browser window, perhaps being worked on by an Intuit Canada employee.

What’s happening at Intuit?

TurboTax-parent Intuit is closing its Edmonton office and laying off 1,800 employees, or 10% of its workforce, as the company leans into AI-powered tax preparation software and other financial products.

This major restructuring effort was disclosed in a recent United States Securities and Exchange Commission filing.

Key details

  • Office Closures: Intuit will shutter its Edmonton, Alberta, and Boise, Idaho offices.
  • Employee Impact: Over 250 employees from these locations will be affected, with some being relocated to other offices and others departing from the company.
  • Severance Packages: The company is offering U.S. employees a minimum of 16 weeks of pay, plus two additional weeks for every year of service
  • Job Consolidation: Around 80 tech roles will be consolidated into Intuit’s offices in Toronto, Atlanta, Bangalore, New York, and Tel Aviv.
  • Timeline: The layoffs and office closures are expected to be completed by the end of October this year.

Official statements and context

In an email to employees, CEO Sasan Goodarzi highlighted the necessity of these changes due to the “AI revolution,” emphasizing the need to accelerate investments in critical areas to secure the company’s future success.

  • He also noted that Intuit plans to increase its overall headcount in the 2025 fiscal year by hiring approximately 1,800 new employees, focusing on engineering, product, and customer-facing roles such as sales, customer success, and marketing.
  • “The changes we are making today enable us to allocate additional investments to our most critical areas to support our customers and drive growth,” said Goodarzi.

Reasons behind the layoffs

  • Performance Issues: Intuit says that approximately 1,050 of the layoffs are attributed to employees not meeting the company’s heightened performance expectations.
  • Resource Reallocation: Over 300 roles are being eliminated to streamline operations and reallocate resources towards key growth areas.
  • Executive Cuts: The company is also reducing its executive team (director level and above) by 10 percent.

Your rights

In Canada, non-unionized employees at Intuit are owed full severance pay when they lose their jobs due to downsizing, corporate restructuring, or the closure of the business.

This applies to individuals working in any capacity — full-time, part-time, hourly, or potentially even independent contractors — in Ontario, Alberta, and British Columbia.

Severance is the compensation provided to non-unionized workers in Canada by their employer when they are terminated without cause, and can be as much as 24 months’ paydepending on a number of factors.

WATCH: Employment lawyer Lior Samfiru explains why you are still owed severance if you have been downsized on an episode of the Employment Law Show.

Severance offers and deadlines

Before accepting a severance offer, double-check the amount using our firm’s free Severance Pay Calculator. It has helped millions of Canadians determine their entitlements.

In addition to your salary, make sure to factor in any other elements of your compensation (i.e. bonuses, commission, etc.).

If your employer’s offer falls short of what our Severance Pay Calculator says you are owed, it’s very likely that you have been wrongfully dismissed and should contact an experienced employment lawyer at Samfiru Tumarkin LLP.

Non-unionized employees in Canada have up to two years from the date of their dismissal to pursue proper severance pay. An employer’s deadline to sign back a severance offer is not legally enforceable or binding.

Severance pay for provincially regulated employees
Rights to severance during mass layoffs
Severance entitlements in a recession

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Major layoffs continue

The job cuts at Intuit Canada come amid a flurry of layoffs in 2024.

Big names, including UiPath, Dyson, Vancity, Stifel, WillScot of Canada, Netflix, McKinsey & Co, EXL Service, Best Buy, Relic Entertainment, Ubisoft, Intel, Amazon, Telus, Canada Goose, Dell, Unilever, and IBM, have pulled out the axe as they continue to navigate challenging economic conditions.

Shell to lay off 20% of deals division, part of restructuring
Walmart Canada cuts jobs amid restructuring, shift to Spark: Reports
Where are layoffs happening in Canada?

Lost your job? Talk to an employment lawyer

If you have been fired or let go for any reason, contact the experienced employment law team at Samfiru Tumarkin LLP.

Our lawyers in Ontario, Alberta, and B.C. have successfully represented tens of thousands of non-unionized individuals.

In addition to severance package negotiations, we can assist you on a broad range of employment matters, including:

If you are a non-unionized employee who needs help with a workplace issue, contact us or call 1-855-821-5900 to get the advice you need and the compensation you deserve.

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