CBA National Magazine – Lawyers of the future

Samfiru Tumarkin LLP, a boutique employment law firm, recently launched an in-house client relationship management program. The CRM tracks the source of client referrals such as website referrals and direct referrals from existing clients. After a staff member completes an intake form, the system assesses the client’s issues and assigns the file to a lawyer based on the level of difficulty.

“We wanted to track clients and we knew software was the answer,” says Lior Samfiru, founding partner of Samfiru Tumakin LLP. “We couldn’t find anything on the market so we developed our own. It’s a one-time investment that will save us time and resources in the long run.”

Read Julie Sobowale’s article in the Canadian Bar Association’s National Magazine here.