TD Class Action Lawsuit: Will more Canadians sign on?

Toronto Dominion Travel Insurance is on the receiving end of a class-action lawsuit. As the pandemic forced many trip cancellations for Canadians, instead of offering a full reimbursement, TD instead informed clients they should expect vouchers and credits.

Toronto insurance lawyer and counsel for the lawsuit Sivan Tumarkin joined the John Oakley Show on Global News Radio 640 Toronto to discuss the lawsuit and what it could mean for Canadians as COVID-19 continues.

What They Discussed

• Was the lead plaintiff’s claim for reimbursement cut and dried? This was a very clear-cut case for reimbursements for Kevin Lyons.
• How should the government be stepping in? The Canadian government should be adopting a consumer protection role for many Canadians facing ongoing frustration with their travel insurance claims.
• What has TD’s response to the class-action been? The initial representative’s response was to admit the mistake, but they wanted proof the plaintiff was not receiving a credit or voucher.
• Is the class-action against TD proposing a full refund? The plaintiff is asking for a full refund as for many Canadians, the sum of money from the canceled trips is significant.
• Was the travel insurance purchased via a credit card or a separate purchase through travel insurance? This case is through a credit card with TD.
• Are the travel ban restrictions playing a part in Canadian’s frustrations with insurance companies? As the pandemic continues, a lot of factors remain unknown such as which companies will still be in business, and when canceled trips can be re-scheduled.
• What is the likelihood that more people will sign onto this class-action lawsuit? This is an issue that has come up with various travel insurance companies so the likelihood is fairly high.

Canadians who have been denied their travel insurance claims by their insurance policy provider due to the availability of a credit or voucher should contact Samfiru Tumarkin LLP to pursue full compensation.